Business Writing for Managers
Learn to write outstanding business letters in English and take your career to a new level!
January 10th - February 7th, 2019
Business Writing for Managers is a 4-week intensive online course which will help you improve your business writing skills in English. You will learn to write polite, clear, professional and well-structured letters for typical situations that you encounter at the workplace on a daily basis.

This course is great for:
Client support specialists in international companies
Entrepreneurs working with foreign partners and investors
Sales and purchase managers, logistics specialists working with foreign partners
Everyone who regularly communicates with foreigners at work
Business consultants, business analysts, financial specialists and economists
Specialists in any field looking for new career opportunities in international companies or abroad
Sign up for the course

To sign up for the course you need to fill in the form below and pay via PayPal. Within 1 business day from receiving your payment we will send you a username and password for access to our e-learning platform.
Business Writing for Managers
Starts on January 10th
120 €
  • 10 lessons in the form of slides
  • 10 practice assignments
  • All assignments checked by your mentor
  • Individual tips and comments from your mentor
  • 6 months' access to study materials
SIGN UP
1
Sign up
As soon as you fill the registration form and pay the participation fee, we will email you your username and password for the e-learning platform, where you will receive materials and submit assignments.
2
Receive materials
2-3 times a week you will receive a lesson with materials related to one type of business letter. In this file you will find everything you need to write the perfect letter - structure, vocabulary, tips and an example.
3
Do your homework
At the end of each lesson you will find a practice assignment (to write 1 or 2 business letters). You need to complete and submit your homework within 7 days.
4
Receive feedback
Your homework will be checked by the mentor, mistakes will be corrected and you will receive individual tips and comments and an additional assignment, if it is necessary.
Course program
The course is 4 weeks long and consists of 10 lessons divided between 3 modules.
All the course materials, as well as correspondence with the mentor, are in English.
The minimum required level of English for participation in the course is Intermediate (B1-B2).
1
Formal Letters

Lesson 1. Introduction. Formal and informal language. Polite (indirect) questions. Universal structure for a formal letter. Your formal dictionary.

Lesson 2. Letter of inquiry (information request).

Lesson 3. Letter of complaint.
2
Business Writing

Lesson 4. Work memos – two types of structure, useful phrases. How to write good subject lines. Meeting invitation. Company policy change letter.

Lesson 5. Active and passive voice. Delegation of tasks. Asking someone to do something. Idea proposal. Bringing good and bad news. How to asnwer annoying letters.

Lesson 6. Resolving conflicts. BIFF response. Saying no politely. Different kinds of apologies. Replying to an angry customer. Conflict / problem escalation.

Lesson 7. Meeting minutes.

Lesson 8. Networking letters - maintaining professional and personal relationships.
3
Client Communication

Lesson 9. Basic sales letter.

Lesson 10.
Bringing bad news to clients.
Lesson screenshots
At the end of each lesson you will find a practice assignment (to write 1 or 2 business letters). You need to complete and submit your homework within 7 days.
2-3 times a week you will receive a lesson with materials related to one type of business letter. All the study materials can be accessed using our online e-learning platform. You can study whenever and wherever you like.
How it works
Your homework will be checked by the mentor, mistakes will be corrected and you will receive individual tips and comments.
At the end of each lesson you will find a practice assignment (to write 1 or 2 business letters). You need to complete and submit your homework within 7 days.
2-3 times a week you will receive a lesson with materials related to one type of business letter. All the study materials can be accessed using our online e-learning platform. You can study whenever and wherever you like.
How it works
Your homework will be checked by the mentor, mistakes will be corrected and you will receive individual tips and comments.
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Q&A
What is the minimum level of English required for this course?
The materials of this course are only provided in English. It will be most useful for participants with an intermediate level of English (B1-B2) and higher.

Do I need to live in a specific place to participate in the course?
No. The course is 100% online, and you can participate from anywhere as long as you have a computer with internet access.
Can I just read the materials and not do the practice assignments?
Yes, but you need to remember that the only way to get good at writing business letters is to practice a lot.

How can I sign up for the course?
Please fill out the form and pay using PayPal. We will contact you within 2 business days. You will receive your username and password on the email that you indicated in the registration form. Make sure you write it correctly! If for some reason you do not receive your username and password within 2 days, please contact us at hub@businessenglishhub.com.